FSM Dashboard
One Platform. Every Door. Total Control.
Field operations, dispatch, estimating, service history, invoices, and Door Passport records in one connected system.
Operations Center
Loading today's operation...
Live Activity
Auto RefreshTotal Revenue
$0.00 Revenue will appear when invoices are createdActive Work Orders
0 No active work ordersAsset Inspections
0 No inspections availableActive Contracts
0 No contracts availableTechnician Operations Map
Web/PWA tracks while the app is open in the foreground. Dependable closed-app tracking requires the native Android/iOS build.
Today’s Live Jobs
Technician Job Breakdown
Monthly MetricsRecent Configurator Orders
| Job / Door ID | Model | Created |
|---|
Service Calls
Create, assign, schedule, and review field service calls. Convert to a work order when ready to invoice.
| ID | Customer | Category | Priority | Technician | Schedule | Status | Actions |
|---|---|---|---|---|---|---|---|
| Loading… | |||||||
| ID | Company Name | Contact Person | Phone | Primary Address | Asset Count | Active SLAs | Actions |
|---|
| Serial Number | Door Mark ID | Customer Name | Location / Room | Model Info | Opening Specs | Handing | Install Date | Last Inspected |
|---|
Best Technician Recommendation
Priority Response Center
Create or Find Work Using Plain English
Schedule Timeline
Technician Load
Dispatch Board
Drag jobs or use Edit / ScheduleTechnician Shift Status & Geolocation Tracking
GPS Live Logs| Technician | Activity Status | Clock-In Time | Clock-Out Time | GPS Coordinates | Google Map Location |
|---|
Technician Scheduling
Manage shifts, availability, PTO, certifications, truck assignments, workload, and skill-based dispatch.
Weekly Schedule
Certifications & Skills
Truck Assignments
PTO & Availability
Daily Time Clock
Time Entries
| Technician | Clock In | Clock Out | Hours | Status |
|---|
Weekly Rotation
On-Call Instructions
1. Office receives emergency call.
2. DoorForce checks today’s on-call technician.
3. Primary tech receives emergency assignment.
4. If no response, backup tech is alerted.
5. Emergency job appears on dispatch board.
Live Special-Lite Preview
AF-100 PultrudedDecatur, MI 49045
special-lite.com
Release Date: 09/25
Field Technician Cockpit
Designed for fast jobsite use: large buttons, clear job status, GPS time tracking, photo proof, measurements, and signature capture.
Technician Workflow
- Clock in with GPS verification
- Open assigned work order
- Capture before photos
- Verify install/service checklist
- Add measurements and job notes
- Capture after photos and customer signature
- Complete job and generate paperwork
Today’s Jobs
Assigned by OfficeDoor Passport / Digital Twin
Explore sites, buildings, floors, areas, and every commercial opening.
Door Registry
Selected Door Passport
Select a door
Customer: —
Opening: —
Door Type: —
Dimensions: —
Handing: —
Installed: —
Last Inspection: —
Service History
Customer Dashboard
Work orders, technician ETA, quotes, invoices, Door Passports, warranties, and service requests in one place.
Customer
Loading account summary...
Active Work Orders
LiveTechnician ETA
Quotes & Approvals
Invoices & Payments
Door Passports
Warranty & Contracts
Documents & Completed Reports
Total Trucks
0In Service
0Maintenance Due
0Unassigned
0Total Tools
0Checked Out
0Service Due
0Damaged / Lost
0| Tool ID | Tool | Truck | Assigned User | Condition | Service Due | Status | Action |
|---|
Settings, Users & Permissions
Manage company settings, profiles, users, roles, privileges, and audit history.
Company Profile
User Directory
| User | Role | Department | Branch | Truck | Status | Last Login | Actions |
|---|
Dynamic Roles & Permissions
Create any role and assign it to any user.
Pending Technician Registrations
Approve technicians who self-registered with your company code. No access until approved.
| Full Name | Phone | Company | Date Requested | Status | Actions | |
|---|---|---|---|---|---|---|
| Loading… | ||||||
Access Requests
Legacy access requests (non-technician). Technicians use Pending Technician Registrations above.
| Name | Requested Access | Phone | Message | Status | Requested | Actions |
|---|
Audit Log
Company Profile
Financial Defaults
Operations
Role Summary
Total SKUs
0Low Stock
0Warehouse Units
0Truck Units
0| SKU | Item | Category | Warehouse | Truck | Minimum | Status | Action |
|---|
Quotes & Approval Pro
Create professional quotes, manage revisions, track approvals, and convert approved work into jobs and invoices.
Quote Pipeline
| Quote | Customer | Revision | Salesperson | Total | Gross Profit | Status | Expiration | Actions |
|---|
Open Quotes
0Approved
0Pipeline Value
$0Conversion Rate
0%| Quote | Customer | Scope | Labor | Materials | Total | Status | Action |
|---|
Leads
Track prospects and convert them into customers.
Lead Pipeline
| Lead | Company | Contact | Source | Value | Status | Follow-up | Actions |
|---|
QuickBooks Desktop
Presentation-ready QuickBooks Desktop Enterprise simulation.
Connection
DisconnectedQuick Actions
Invoice Sync
Sync Queue| DoorForce Invoice | Work Order | Customer | Amount | QuickBooks Invoice | Payment | Sync Status | Action |
|---|
Sync Log
Fire Inspection Pro
Review annual swinging fire-door inspections, failures, reports, and repair follow-up.
Inspection Registry
| Inspection | Facility / Door | Inspector | Date | Result | Failed Items | Work Order | Actions |
|---|
Invoice Revenue
$0Open Jobs
0Completion Rate
0%Low Stock Alerts
0Jobs by Technician
Jobs by Status
Invoice & Payment Center
Create invoices, record payments, track aging, issue credit memos, generate statements, and prepare QuickBooks sync.
A/R Aging
Quick Actions
Invoice Registry
| Invoice | Customer | Source | Total | Paid | Balance | Due Date | Status | Actions |
|---|
Recent Payments
Customer Balances
Commercial Billing Console
Invoices registry| Invoice ID | WO Link | Customer Name | Date Issued | Service Amount | Tax (6%) | Total Billed | Status | Payment Action |
|---|
| Agreement ID | Customer Name | Service Class | Coverage / Scope | Start Date | Expiry Date | Status | Annual Value |
|---|
API Access Credentials
Sample Order Hook Payload
Incoming data schema when a Special-Lite door configurator order is finalized:
{
"event": "door_estimate.finalized",
"timestamp": "2026-07-08T01:23:48Z",
"data": {
"job_name": "Saginaw High Renovation",
"door_mark": "Exit Door A-101",
"model": "AF-100 Pultruded",
"specs": {
"dimensions": {
"width": 35.5,
"height": 84.0,
"threshold": 0.75
},
"handing": "Single LH",
"fire_rated": true,
"finish": {
"type": "AF-100 Smooth Painted",
"color_code": "#3b82f6"
},
"lites": "Half Lite",
"glazing": "1/2\" Tempered Insulated"
}
}
}